Careers - Fen-Bay Services

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Technical

Purpose of the role:

Strengthen the Engineering function of FBS Hormann, providing technical support, guidance and documentation to the following departments: Sales, Installations, reactive, manufacturing and quality.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Computer Aided Design (CAD) capability to:
- Support the development of product within the FBS portfolio.
- Bespoke solutions to satisfy customer needs
- Sales support – Integrating current product to customer site specific needs
- Documentation of what good looks like
- Assembly and SOP information
Report on project progress in an appropriate way/to an appropriate level using the company database.
Responsible for organising and maintaining documentation and technical files.
Become familiar with the relevant standards and legislation to help ensure projects and product solutions comply.
Take ownership of, and assist the factory with any machine builds that have had significant input from engineering.
Build and expand on training material and standard operating procedures to upskill the engineering workforce.
Support engineers on site with “out of the ordinary” challenges.
Any other duties as required.

KPIs

Projects complete on time to schedule.
Assisting with the completion of engineering milestones set out during the development plan.
Resolving issues and developing systems in a timely manner.
Personal development of product knowledge.

Person specification

Essential

Qualifications

GCSE English & Maths (A* – C or equivalent)

Experience

CAD
Project management

Knowledge

Understanding of control systems and electrical systems
Familiarity with Hydraulics

Skills

Excellent I.T
Communication Skills both internally (other departments) and externally (with suppliers/customers etc).
Ability to embrace a culture of continuous improvement and team spirit.

Desirable

Experience

Site surveys and technical inspections

Knowledge

Understanding of control systems

Skills

Capability to perform basic structural calculations to ensure solutions are fit for purpose.

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Projects

Purpose of the role:

To provide an administrative support function to the Projects team, which is vital for the smooth-running of the business.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Working as part of a team and assisting the Project Admin Manager with the department admin tasks.
To assist with the surveying process, which includes uploading surveyor reports, ensuring the constant movement of jobs throughout the surveying process, booking site visits, updating surveyor calendars and producing a weekly status report.
Obtaining quotes, booking electricians/SUMO surveys/PAT testing, uploading reports and maintaining records.
Booking field-based staff and management team hotel accommodation.
Creating and receipting purchase orders.
Reconcile credit card receipts to monthly statements.
Complete administration preparation prior to the completion of each live installation job, including but not limited to uploading documents, raising asset tags, adding equipment where necessary.
Assist other team members with admin and financial tasks associated with the completion of each live installation job, including but not limited to the closure of each job in the system ready for invoicing, updating of equipment information, collating completion documents (uploading them and sending to customers via email) and mail out operation manuals to customers.
Updating departmental financial and information spreadsheets.
Registering asset tags for major customers.
Closing jobs on a variety of portals.
Creating H&S file documents (CPP’s) and obtaining approval to attend site.
Collating H&S file documents, completing a H&S statement and uploading into customer portals.
Recording and assisting with the warranty process.
Navigating and entering accurate data into the company CRM system.
To carry out any other duties as required.

This is a developing department with roles and responsibilities that may change/develop over the course of time, within the parameters of an administrative role, however training will be given. A flexible approach is important.

Person specification

Essential

Qualifications

GCSE English & Maths (A* – C or equivalent)

Experience

Administration

Knowledge

Web based systems.
Microsoft Word, Excel & Outlook.
Critical thinking.

Skills

Highly organised
Strong attention to detail
Strong Communicator
Team player
Ability to work to deadlines
Strong work ethics

Attitude

Professional
Relaxed
Confident
Friendly

Desirable

Experience

Admin in engineering industry

Knowledge

Technical knowledge
H&S knowledge

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Location: Welbourn

Department: Loading Bay Projects

Purpose of the role:

To survey Loading Bay Product Installation and modernisation works.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
The Technical Surveyor will work out in the field and will be required to attend the main office in Welbourn when required.
Carry out and complete technical surveys to scope an installation from start to finish.
Compile and write detailed scopes of work which include customer and product requirements.
Carry out Q and A reports of completed installations where required.
Project manage jobs.
Carry out training with the engineering fleet.
Produce detailed survey reports so the HOD and design team can specify product type and scope of works.
Support the field installation teams and back office with live works scoped.
Provide telephone support for the installation management team when required.
Provide onsite assistance for the field teams when required.
Assist the HOD with large project surveys.
Complete pre -start meetings where required.
Any other duties as required by the Directors and Line Manager.

This list is not exhaustive and may vary as other areas of need are identified.

Person specification

Essential

Qualifications

GCSE English & Maths A*-C

Experience

Loading Bay Industry experience is essential, as is installation experience of all industrial doors, docks, POD & shelter systems.
Modernisation works of loading systems products.

Knowledge

Loading Bay Product Knowledge.
Electrical & Engineering requirements of installing loading bay products.

Skills

Proficient IT skills including Microsoft Office, Word, and Excel. Experience with Protean is beneficial but training will be provided.
Strong organisational skills.
Excellent communication skills with the ability to communicate professionally with individuals at all levels within the organisation, suppliers and our customers.
The ability to work to strict deadlines in a fast-paced environment.

Attitude

Committed to works as part of a team to deliver at a high standard and within compliance guidelines.

Desirable

Qualifications

Engineering, welding, electrical, civil.

Experience

Engineering
Loading Bay background
Project Installation experience
CDM Works awareness

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Location: National

Department: Sales

Purpose of the role:

To promote and sell the company’s range of perimeter protection products and deliver consistent results, form and maintain great relationships with both existing and new customers.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Working with Sales Director to ensure the company hits sales budget and continues to perform.
Act in a professional manner throughout the business when dealing with issues surrounding sales or projects.
Working with Sales Directors to help grow the business and take it in the right direction for the types of works/projects we seek to secure.
Aim to meet and exceed sales targets.
Listening to customer requirements and presenting appropriately to make a sale in the form of a quotation or verbally. Please liaise with Sales Director on price before quotations are submitted
Maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new business.
Responding to incoming email and phone enquiries; acting as a contact between a company and its existing and potential customers.
Negotiating the terms of an agreement and closing sales; gathering market and customer information.
Once you have gained orders you are to hand over the projects in a professional manner with all information required for completing the works on site submitted.
Site surveys and drawings where required.
Representing FBS Hörmann at trade exhibitions, events and demonstrations if required.
Negotiating on price, costs, delivery and specifications with buyers and managers.
Challenging any objections with a view to getting the customer to buy, advising on forthcoming product developments, and discussing special promotions.
Customer complaints should be sent to the office for investigation and reply but you are to ensure they replied to and looked after correctly.
Submitting tenders as required including completion of paperwork as required.
Liaising with sales department to check the progress of existing orders to ensure your customers are looked after.
Gaining a clear understanding of customers’ businesses and requirements.
Making accurate, rapid cost calculations and providing customers with quotations, a costing sheet to be compiled to each quotation to ensure quoting to agreed margins.
Feeding future buying trends back to employers.
Attending team meeting/general meetings as required and sharing best practice with colleagues.
Follow any instructions given from Directors.

Process for Quotations/Orders/Enquiries

Quotation:

Obtain quote number from sales admin for your quotation.
Complete quotation where needed.
Either send to customer or ask sales department to send.

Orders received:

Receive order from customer.
Place order with sales admin complete with all paperwork/photo’s site survey, scope of works and details of any requirements on site.
Advise lead time.
Follow up with your customer to ensure they are happy with product/service etc.

Enquiries:

Any enquiries for lead times should be chased with the sales department.

Any other Duties as required.

Person specification

Essential

Qualifications

GCSE English & Maths A*-C
Driving licence

Experience

Gates
Barriers
Perimeter Protection – Fencing and Street furniture

Knowledge

Sales
Gates
Barriers
Fencing

Skills

Computer skills
Awareness of social media
Measuring
On site sketching

Attitude

Hard working
Organised
Calm under pressure
Confident

Desirable

Qualifications

Gate safe
DHL trained

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Location: North West and North East

Purpose of the role:

On site repairs of all industrial loading bay products adhering to company and industrial standards in regard to health and safety and customer requirements. Representing an established and respected brand within various settings ensuring customers receive the highest level of service and offering technical support where required.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Servicing and repairs of all types of Industrial Door & Loading Bay systems.
Daily duties as directed by Coordinator.
24/7 call out rota (usually 1 in 5 weeks)
Customer service
Van and equipment inspections
Reporting into Coordinators
Ensuring detailed descriptions entered in to Protean.
Detailed entries into Customer Portals
Offering technical support
Ensuring PPE is worn in line with requirements.
Following all Risk assessments & SSOWs
Covering Regional role
Meeting customers and clients and ensuring professional approach.
Contributing & adhering to company safety culture.
Working to SLAs & KPI’s.
Time Management
First fix solutions where possible

Person specification

Essential

Qualifications

Driving Licence

Experience

5 years Loading Bay Systems
5 Years Industrial Door
Mechanical Engineering

Knowledge

Competent electrical knowledge
Doors – Service, Repair & Installation
Loading Bay Systems – Service, Repair & Installation

Skills

Organised
Attention to detail
Strong Communicator
Relationship Building
Ability to work to deadlines
Time Management

Attitude

Professional
Relaxed
Confident
Friendly

Desirable

Qualifications

DHF
18th Edition
IPAF
CSCS
PASMA

Experience

Electrical Fault Finding
Working from 3-phase isolators
Testing & Commissioning

Knowledge

Campise Products
Maviflex Products
Fast Action Doors
OSA, Indupart, Paramount & Alliance Products
FAAC, BFT, Ultimation

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: SHEQ

Purpose of the role:

We’re looking for a confident, experience and reliable all-round Facilities Coordinator with a good understanding of the requirements of a large buildings’ general maintenance.

As a SHEF Coordinator you will play a vital role in creating a positive culture and responsible for managing all facilities related safety, health, environment systems, ensuring the site is compliant all legislation and regulation.

You will be supporting the Head of SHEQ and Head of Departments by effectively coordinating the development of our health, safety, environment, and quality procedures. Your contributions will directly impact our journey towards ISO accreditation, reflecting our commitment to excellence and responsible practices.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Create, implement, and continually review our Facilities policies and procedures ensuring encourage best practice, mitigate risk, ensure legal, audit compliance, and keep our colleagues safe.
Monitor and help embed new and existing processes, including investigating, incidents and significant near misses.
Conduct regular audits of policy, ways of working and compliance to standards.
Encourage the reporting of risks and hazards observed and provide recommendations, ensuring appropriate corrective actions are taken, and that progress is monitored.
Ensure appropriate risk assessments are in place which includes analysing risks as well as identifying, describing, and estimating the risks affecting the business and providing solutions to mitigate this.
Ensure we meet our statutory compliance obligations such as LOLAR, HVAC, Electrical Safety etc.
Create and deliver SHEQ inductions, training, and coaching sessions for colleagues.
Assist with the design, development, and implementation of the sustainability agenda.
Support the environmental risk assessment to support compliance in the sites Environmental Management Systems
Ordering Facilities stock is ordered and available to colleagues when required.

What we need from you

You are present and visible on the factory floor and across the site to drive the SHEQ agenda.
An understanding of basic facilities management (FM) functionality inc. managing in-house and contractor maintenance teams
An energy and passion to drive compliance, best practice, and continuous improvement in SHE & Facilities Management
The ability to challenge, coach and influence others to follow our policies and procedures.
You have a proactive solution focused approach and can use your initiative, be decisive and solve problems.
Experience in Manufacturing, Engineering roles with responsibility for Safety, Health and Environmental.
You have experience with creating, developing, and implementing quality systems.
HSE qualification, e.g., NEBOSH, IEMA.
Experience of assisting Safety, Health, or Environmental projects.
Strong communication skills with experience of building relationships, with the ability to coach, advise and drive culture.
Any other duties as required.

Person specification

Essential

Qualifications

GCSE Maths A-C Grade or equivalent
GCSE English A-C Grade or equivalent

Experience

Experience in Manufacturing, Engineering or Construction roles with responsibility for Safety, Health and Environment
An understanding of basic facilities management (FM) functionality inc. managing in-house and contractor maintenance teams

Attitude

The ability to challenge, coach and influence others to follow our policies and procedures.
You have a proactive solution focused approach and can use your initiative, be decisive and solve problems

Desirable

Qualifications

HSE qualification, e.g., NEBOSH, IEMA

Experience

Development and implementing SHEQ systems (45001, 14001, 9001).

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Projects

Purpose of the role:

To coordinate the Projects teams, ensuring all works are planned with all required material, plant, tooling in place and access for engineers confirmed so the job is ready to launch whilst working to KPI’s & SLA’s. Liaising directly with Customers, ensuring customer portals and our systems are kept fully updated accurately.

Planning in advance the installation schedule with the head of Department and ensuring enabling works are confirmed prior to our planned install date.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Check engineers are following ‘Safety Absolutes’ during telephone conversations/FaceTime calls.
Supporting the installation and field staff teams
Ensuring softworks is always fully updated.
Timesheet and trackers are completed weekly ready for sign off by Head of Departments
Check the enabling works are completed and works are confirmed red booked in with site and that all plant/equipment is correct with engineer BEFORE attending to reduce avoidable down time.
Ensuring all technical / product issues from the field are passed to the relevant persons to resolve.
Ensuring any outstanding / uncomplete works are logged on the outstanding planner.
Ensuring all works are completed on the live system and sent for invoicing.
Plan work in advance based on supplier delivery dates.
Engineers return to works process.
Ensure engineering productivity remains high Attendance, absenteeism, performance management, HR issues.
Report any identified training needs.
Forward plan engineer resource to cover high workloads/planned holidays/peak periods.
Check all completed jobs in ‘real time’ and action accordingly.
Promote a strong health and safety work ethic.
Preparing Health and Safety documentation/Risk Method Statements.

Customers

Deliver excellent pre, during and post installation customer service.
Keep customer updated throughout process of installation (pre, during and post works

Financials

Ensure works are being coordinated to always maintain the best profit margin.
Ensure ‘Van Stock’ and ‘Container Stock’ procedures are adhered to and stock replenished.

Reporting

Job progress and status
Achieve daily, weekly, monthly routines.
Update all systems in ‘real time’ for clear visibility.
Report on poor data quality and/or data issues within agreed time frames
Report on Installation / non-productive activities within agreed time frames
Report poor performance trends.
Report any identified training needs.

Any other duties as required.

Person specification

Essential

Qualifications

GCSE Maths A-C Grade or equivalent
GCSE English A-C Grade or equivalent

Experience

Coordinating of project works and installation teams
Working in a fast-paced environment
Working on multiple jobs and maintain planned deadlines
Administration

Knowledge

Project works

Skills

Organised
Attention to detail
Strong Communicator
Relationship Building
Ability to work to deadlines

Attitude

Professional
Relaxed
Confident
Friendly

Desirable

Experience

Admin in engineering industry
Coordination of Engineers

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time

Job Types: Permanent – 42.5 hours per week

Competitive Benefits Package

Purpose of the role:

Lead Project Engineer.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Installation and removals of Loading Bay Products including (but not limited to) Sectional Doors, Roller Shutters, High Speed Doors, Dock Levellers, Loading Houses, Scissor Lifts, Vehicle Restraints, Control Panels, Dock Seals / Shelters, Traffic Lights, Wheel Guides, Buffers and ancillary equipment.
To be the point of contact to the field engineers and reporting to the PM about job status/progress.
Hydraulic, electrical installation and fabrication works.
Working on own and also part of a 2- or 3 man team
Managing installation teams on large projects
Managing the client / end user / FBS assigned contractor’s / principal contractor on site
Taking responsibility of standards and compliance being followed on site,
Managing all plant and equipment from delivery to off hire
Supporting the installation teams in the field
Supporting the installation managers and back office
On site Management of projects from start to completion
Supporting the Project & Installation Manager on new and live Project works
Completing warranty works and after install care
Occasional site surveys for pricing and specification prior to order
Occasionally job run through as and when required to support project jobs
Any other duties as required.

Person specification

Essential

Qualifications

SSSTS, IPAF, CSCS, Hot works passport, FBS online learning, FBS electrical policy, FBS civil engineering policy

Experience

To have worked within the industry and have experience with common obstacles within the industry and knowing the safest and effective ways of overcoming these obstacles.

Knowledge

Perimeter protection background with experience of installation and modernization works of gate/barriers and all type of security products

Skills

Willingness to undertake Nationwide travel as well as willingness to be site base for the duration of projects until completion, therefore frequent overnight stays are required
Willing to progress and develop with the growing business and undertake training where required.

Attitude

Good work ethic and willing to stay away when required.
Able to get the most out of engineers out in the field.

Desirable

Qualifications

Welding qualifications & Electrical qualifications not essential but advantageous
CSCS / IPAF / PASMA and Forklift truck qualifications
Electrical competency

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time

Job Types: Permanent – 42.5 hours per week

Competitive Benefits Package

Purpose of the role:

Lead Project Engineer.

Main duties

Installation and removals of Loading Bay Products including (but not limited to) Sectional Doors, Roller Shutters, High Speed Doors, Dock Levellers, Loading Houses, Scissor Lifts, Vehicle Restraints, Control Panels, Dock Seals / Shelters, Traffic Lights, Wheel Guides, Buffers and ancillary equipment.
To be the point of contact to the field engineers and reporting to the PM about job status/progress.
Hydraulic, electrical installation and fabrication works.
Working on own and also part of a 2- or 3 man team
Managing installation teams on large projects
Managing the client / end user / FBS assigned contractor’s / principal contractor on site
Taking responsibility of standards and compliance being followed on site,
Managing all plant and equipment from delivery to off hire
Supporting the installation teams in the field
Supporting the installation managers and back office
On site Management of projects from start to completion
Supporting the Project & Installation Manager on new and live Project works
Completing warranty works and after install care
Occasional site surveys for pricing and specification prior to order
Occasionally job run through as and when required to support project jobs

Person specification

Essential

Qualifications

SSSTS, IPAF, CSCS, Hot works passport, FBS online learning, FBS electrical policy, FBS civil engineering policy

Experience

To have worked within the industry and have experience with common obstacles within the industry and knowing the safest and effective ways of overcoming these obstacles.

Knowledge

Perimeter protection background with experience of installation and modernization works of gate/barriers and all type of security products

Skills

Willingness to undertake Nationwide travel as well as willingness to be site base for the duration of projects until completion, therefore frequent overnight stays are required
Willing to progress and develop with the growing business and undertake training where required.

Attitude

Good work ethic and willing to stay away when required.
Able to get the most out of engineers out in the field.

Desirable

Qualifications

Welding qualifications & Electrical qualifications not essential but advantageous
CSCS / IPAF / PASMA and Forklift truck qualifications
Electrical competency

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time – 42.5 hours per week

Job Types: Permanent

Competitive Benefits Package

Purpose of the role:

Following recent growth, we require Project Engineers to join our growing team. This is a key role to help the company continue to deliver sustained growth in the projects division of FBS. The successful applicant would join a busy Nationwide team installing the full range of Loading Bay products and ancillary equipment including but not limited to; dock levellers, foam dock pad systems and shelters, scissor lifts, loading dock pods, roller shutter doors, high speed doors, sectional doors, level access doors.

Responsibilities & duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Daily installations and removal of all
Hydraulic, electrical installation and fabrication works.
Working individually and as part of a team
Van and equipment inspections
Work with Service Department when required.
Occasional site surveys for pricing and specification prior to order
Ensuring detailed descriptions entered in to Protean.
Detailed entries into Customer Portals where required.
Ensuring PPE is worn in line with requirements.
Following all Risk assessments & SSOWs
Meeting customers and clients and ensuring professional approach.
Contributing & adhering to company safety culture
Working to SLAs & KPI’s
Time Management
First fix solutions where possible
Daily duties as directed by Project Coordinator.

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

National Coverage – Based From Home

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: 42.5 Hrs basic + Overtime as required

Area: National Coverage – Home Based

Salary: Negotiable + Phone and Vehicle

The Role:

You will be fully experienced Gate and Barrier engineer who can apply your knowledge to the installation maintenance and servicing of a wide range of systems located nationwide.

Skills:

Proven experience working on gates and barriers within a commercial environment
Strong electrical abilities
Fully conversant in latest regulations
Willing to travel nationally as required, and happy to stay away from home overnight
Full drivers licence
Additional experience in Industrial Doors and Loading Bays would be advantageous, but is not essential

Job Type: Full-time