Andrew Adams

How long have you been with Fen-Bay?

I’ve been working at Fen-Bay for 14 months now but I have been in the same industry for 30 years.

Why did you choose to work at Fen-Bay and what is your favourite part about working here?

I wanted to work at FBS to further enhance myself and my skills. I also wanted the opportunity to apply my experience in a larger company that could provide me with more opportunities.

What position did you join the company as and what position/job title do you hold now?

When I first started I was a Technical Surveyor and now work in Field Project Operations and get the opportunity to project manage.

What does a normal day look like?

A normal day for me is to attend various sites across the mainland UK for technical surveys on products from automatic gates, traffic barriers, fencing to industrial roller shutters, high speed doors, sectional overhead doors, fire shutters and writing up a scope to delivery that product for the install teams.

What skills or attributes do you need to be good at your job?

It is a must to have a great knowledge of our products to do my job. Also good communication skills are essential when speaking with customers or potential clients on site.

What have been your proudest moments at FBS?

To-date getting recognised from senior management of the ability to deliver an installation and going the bit extra to help the department move forward.

What advice would you give to someone wanting to work in a similar role to yours?

There is a lot of travel involved with my role so be prepared for that. A good work ethic is also vital as well as a good understanding of the industry. Be enthusiastic and passionate about what you do and of course be a team player.

How much training have you had access to and what type of training?

The training opportunities I have had have been incredible. Since joining I have had access to various industry training days including:

  • DHF Level 2 IGD & Level 4 IGD & PGB
  • ABBE Level 2 in IGD
  • IPAF 3a &3b
  • Tesco Construction
  • BRE/DHF Fire Shutter door Training

All passed and certified.

What are your main responsibilities?

My main duties are to carry out technical surveys, check costing sheets to make sure we maintain an healthy margin, liaise with our install coordinators on upcoming jobs, oversee site works and ensure we deliver in the fixed time frame. On larger installs I produce POWs and liaise with the contractor directly and report to head of departments on a monthly basis.

Do you feel there is opportunity for growth and development within the business?

Yes, absolutely. The opportunity for growth and development within the company are clear and I for one am looking forward to the further opportunities.

Have you worked on any interesting projects?

Currently I am working on a project to deliver 14no Mavi-pass doors. Since taking on this project I have kept the customer informed of all updates from me being on site to installation dates and have also created a program of works. Clear communication is key so the customer is always aware of how the project is going at any given time. I’ve even been able to bring the start date forward a week which was greatly appreciated by the client.

I’ve also surveyed and delivered new roller shutters to various sites around the UK. These were all delivered on time with improved profit margins resulting in the customer confidence in FBS and ordering shutters again. This project also included the removal of the old shutters from each site, working to strict time frames.

How to you unwind after a busy day?

To unwind after a busy day, I have recently taken up running which works great for me as I work away from home often. It really helps me to clear my mind and keep me energised physically and mentally. When I am at home I am part of the admin team of a local road cycling club with some 300+ members and arrange rides for all members that attend (not all 300) mainly on weekends with some rides taking place during the week as well. The social aspect is great which make it so enjoyable.

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