About Us

Providing eco-efficient, cost-effective loading bay solutions with guaranteed around the clock product support, servicing and aftercare

Our Story

Founded in 1992, Fen-Bay Services have grown to become a leading product and service supplier for the loading bay sector. We continue to expand our network of nationwide engineers and increase our product and service range, working with many of the UK’s and Europe’s largest retailers and manufacturers to provide innovative and cost-effective loading bay solutions backed up with exceptional aftersales support.

 

Project Management

From initial consultation through to installation, we work closely with our customers every step of the way to deliver site specific solutions, drawing on over 25 years of industry knowledge and experience. As part of the Fen-Bay Group we have access to two UK based manufacturing facilities, employing nationwide expertise in fabrication, paint spraying, CAD, electrical work, civil engineering, and installations.

Our in-house sales, operations and business services teams allow our customers to access 24/7 aftercare and support. Our focus is excellent customer care, improving the lifetime of customer products and delivering exceptional service support.  From gate to bay Fen-Bay Services have a solution for you.

Certifications and Accreditations

Fen-Bay is a member of ALEM, SafeContractor-accredited, SafeContractor PQQ verified and a Constructionline Silver member. All our installation engineers are in-house CMSE-trained, CSCS-certified, qualified to Level 2 NVQ in Specialist Installation Occupations (construction) – Loading Bay Equipment and, according to their specific role, IPAF PAL-trained.

Our site managers and site supervisors are, respectively, SMSTS and SSSTS certified through CITB.

Health and Safety

Fen-Bay Services takes its commitment to health and safety very seriously. The loading bay and workplace transport are, after all, statistically some of the most dangerous sectors of the workplace. We pay continuous and careful attention to the safety performance of our products and have invested in the development of comprehensive safety features over and above the requirements of British and European standards and regulations. In addition, to safeguard our own workforce, we adhere to strict health and safety protocols, ensuring that all of Fen-Bay’s loading bay installers and engineers are accredited under the SAFEcontractor scheme, as well as being registered under the Construction Skills Certification Scheme (CSCS).

Need to discuss your project with us?

Professional, turnkey project management to ensure the best products and smooth integration of your loading bay equipment.

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“Excellent service and excellent engineers. We cannot thank you enough. Well done, brilliant.”

“We are very happy with the work which was carried out by Fen-Bay Services. Thank you!”

“I would like to say a big thanks to the team on site yesterday. They managed to fix six jobs which is outstanding. Great communication with site too. Very pleased, thank you.”

“Thank you to your engineer who repaired our rapid rise door which has been out of action for a while. The engineer was amazing and a real credit for your business.

“Your two visiting service engineers have successfully restored our two roller shutter doors that had malfunctioned earlier in the week. They worked very well and safely. I have thanked them personally for their efforts.”

“Fen-Bay Services have just finished working on the back gate at our store. I have inspected the work and the gate operation and wanted to report back the fantastic work that the engineers have carried out.”

“The replacement barrier is a good piece of equipment – looks the part and is very robust. A tidy job.”

“Our scissor lift has now been repaired and relocated to an extremely high standard, with levelling plates for the vehicle and ramp on the scissor lift. The store colleagues love it and could not express enough the gratitude for its placement under the canopy and out of the elements, as compared to its previous location.”

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