0800 533 5817 Fen-Bay Services Ltd,
North End,
Welbourn,
LN5 0ND
8AM – 5PM
24/7 Nationwide Emergency Repair

Join our team

We’re looking for dedicated, hard-working individuals to join our dynamic team

Why work at Fen-Bay Services?

Due to increasing demand for our products and services we are recruiting for a wide range of roles. We are a fast growing, forward thinking company and are looking for talented individuals to join our team.

Any available jobs will be listed below. If not, don’t worry, we’d still love to hear from you! Why not drop a speculative letter/email to: gpurvis@fen-bayservices.co.uk

Meet the team

Fen-Bay is made up of talented individuals who share a passion for achieving the very best in everything they do. Our people are among the most experienced and knowledgeable professionals in the industry. All share a common drive to succeed, an enthusiasm for their work and a passion for providing exceptional service to our customers.

Meet just a few of the people from across our business and learn more about their experiences and career during their time with us

Richard Harrison

Internal Projects Co-ordinator

"Fen-bay will help you to achieve and are keen to progress anyone who shows drive and ambition."

Read more

Nathan Fenwick

Sales Estimator Team leader

"There is a massive opportunity for growth and development within the business."

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Andrew Adams

Field Project Operations

"The opportunity for growth and development within the company are clear and I for one am looking forward to the further opportunities."

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Phil MacAndrew

Field Project Operations

"The opportunity for growth and development within the company are clear and I for one am looking forward to the further opportunities."

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Gavin Purvis

Head of HR

"I enjoyed working for a family run industrial company previously and was aware of FBS through them. I had heard good things about FBS and knew they offered development and progression."

Read more

Katie Burks

Account Manager

"With all the growth in the company there are opportunities for employees who are looking to develop their career. "

Read more

Current vacancies

Regional Coordinator

Job Types: Full-time permanent

Location: Glasgow

Department: Reactive Operations

Purpose of the role:

To coordinate engineers by region ensuring works are planned and that engineers have access to required materials and tools, whilst working to KPI’s & SLA’s. Liaising directly with customers, ensuring customer portals are updated accurately.

Main duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.

Customers

  • Deliver an excellent service delivery for both regional & key account customers
  • Deliver a service that meets customer SLA’s and KPI’s
  • Achieve ‘turn around’ times on jobs so they are within agreed SLA’s
  • Drive AWR quality through engineers to meet customer spend criteria thresholds
  • Deliver ‘first time fix’ through engineers
  • Keep customer updated throughout; and deliver bad news first

Operations

  • Assist Regional Support with logging and issuing call out’s
  • Check engineers are following ‘Safety Absolutes’ during telephone conversations/FaceTime calls
  • Check plant/equipment is correct with engineer BEFORE attending to reduce avoidable down time
  • Plan work in advance based on supplier delivery dates
  • Keep engineers productive by ensuring there are always ‘floating’ jobs on their vans/servicing
  • Forward plan engineer resource to cover high workloads/planned holidays/peak periods
  • Check all completed jobs in ‘real time’ and action accordingly
  • Action ‘AWR’s immediately and/or first job following day from OOH call outs
  • Promote a strong health and safety work ethic.
  • Preparing Health and Safety documentation/Risk Method Statements

Financials

  • Achieve monthly regional target
  • Actively reduce ‘aged’ jobs to achieve agreed SLA’s and KPI’s
  • Ensure ‘Van Stock’ and ‘Container Stock’ procedures are adhered to and stock replenished
  • Check ‘black stock’ stored in Warehouse 2 is maximised, prior to ordering any materials externally

Reporting

  • Achieve daily, weekly, monthly routines
  • Update all systems in ‘real time’ for clear visibility
  • Report on poor data quality and/or data issues within agreed time frames
  • Report on warranty / call back / non-productive activities within agreed time frames

People (direct reports; engineers)

  • Lead by example; and challenge inappropriate behaviour
  • Attendance, absenteeism, performance management, HR issues
  • Report any identified training needs

Any other duties as required

Person specification

Essential

Skills

  • Organised
  • Attention to detail
  • Strong Communicator
  • Relationship Building
  • Ability to work to deadlines

Attitude

  • Professional
  • Relaxed
  • Confident
  • Friendly

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Industrial Door & Loading Bay System Engineer

Job Types: Full-time permanent

Location: North West and North East

Purpose of the role:

On site repairs of all industrial loading bay products adhering to company and industrial standards in regard to health and safety and customer requirements. Representing an established and respected brand within various settings ensuring customers receive the highest level of service and offering technical support where required.

Main duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.
  • Servicing and repairs of all types of Industrial Door & Loading Bay systems.
  • Daily duties as directed by Coordinator.
  • 24/7 call out rota (usually 1 in 5 weeks)
  • Customer service
  • Van and equipment inspections
  • Reporting into Coordinators
  • Ensuring detailed descriptions entered in to Protean.
  • Detailed entries into Customer Portals
  • Offering technical support
  • Ensuring PPE is worn in line with requirements.
  • Following all Risk assessments & SSOWs
  • Covering Regional role
  • Meeting customers and clients and ensuring professional approach.
  • Contributing & adhering to company safety culture.
  • Working to SLAs & KPI’s.
  • Time Management
  • First fix solutions where possible

Person specification

Essential

Qualifications

  • Driving Licence

Experience

  • 5 years Loading Bay Systems
  • 5 Years Industrial Door
  • Mechanical Engineering

Knowledge

  • Competent electrical knowledge
  • Doors – Service, Repair & Installation
  • Loading Bay Systems – Service, Repair & Installation

Skills

  • Organised
  • Attention to detail
  • Strong Communicator
  • Relationship Building
  • Ability to work to deadlines
  • Time Management

Attitude

  • Professional
  • Relaxed
  • Confident
  • Friendly

Desirable

Qualifications

  • DHF
  • 18th Edition
  • IPAF
  • CSCS
  • PASMA

Experience

  • Electrical Fault Finding
  • Working from 3-phase isolators
  • Testing & Commissioning

Knowledge

  • Campise Products
  • Maviflex Products
  • Fast Action Doors
  • OSA, Indupart, Paramount & Alliance Products
  • FAAC, BFT, Ultimation

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

SHEF Coordinator

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: SHEQ

Purpose of the role:

We’re looking for a confident, experience and reliable all-round Facilities Coordinator with a good understanding of the requirements of a large buildings’ general maintenance.

As a SHEF Coordinator you will play a vital role in creating a positive culture and responsible for managing all facilities related safety, health, environment systems, ensuring the site is compliant all legislation and regulation.

You will be supporting the Head of SHEQ and Head of Departments by effectively coordinating the development of our health, safety, environment, and quality procedures. Your contributions will directly impact our journey towards ISO accreditation, reflecting our commitment to excellence and responsible practices.

Main duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.
  • Create, implement, and continually review our Facilities policies and procedures ensuring encourage best practice, mitigate risk, ensure legal, audit compliance, and keep our colleagues safe.
  • Monitor and help embed new and existing processes, including investigating, incidents and significant near misses.
  • Conduct regular audits of policy, ways of working and compliance to standards.
  • Encourage the reporting of risks and hazards observed and provide recommendations, ensuring appropriate corrective actions are taken, and that progress is monitored.
  • Ensure appropriate risk assessments are in place which includes analysing risks as well as identifying, describing, and estimating the risks affecting the business and providing solutions to mitigate this.
  • Ensure we meet our statutory compliance obligations such as LOLAR, HVAC, Electrical Safety etc.
  • Create and deliver SHEQ inductions, training, and coaching sessions for colleagues.
  • Assist with the design, development, and implementation of the sustainability agenda.
  • Support the environmental risk assessment to support compliance in the sites Environmental Management Systems
  • Ordering Facilities stock is ordered and available to colleagues when required.

What we need from you

  • You are present and visible on the factory floor and across the site to drive the SHEQ agenda.
  • An understanding of basic facilities management (FM) functionality inc. managing in-house and contractor maintenance teams
  • An energy and passion to drive compliance, best practice, and continuous improvement in SHE & Facilities Management
  • The ability to challenge, coach and influence others to follow our policies and procedures.
  • You have a proactive solution focused approach and can use your initiative, be decisive and solve problems.
  • Experience in Manufacturing, Engineering roles with responsibility for Safety, Health and Environmental.
  • You have experience with creating, developing, and implementing quality systems.
  • HSE qualification, e.g., NEBOSH, IEMA.
  • Experience of assisting Safety, Health, or Environmental projects.
  • Strong communication skills with experience of building relationships, with the ability to coach, advise and drive culture.
  • Any other duties as required.

Person specification

Essential

Qualifications

  • GCSE Maths A-C Grade or equivalent
  • GCSE English A-C Grade or equivalent

Experience

  • Experience in Manufacturing, Engineering or Construction roles with responsibility for Safety, Health and Environment
  • An understanding of basic facilities management (FM) functionality inc. managing in-house and contractor maintenance teams

Attitude

  • The ability to challenge, coach and influence others to follow our policies and procedures.
  • You have a proactive solution focused approach and can use your initiative, be decisive and solve problems

Desirable

Qualifications

  • HSE qualification, e.g., NEBOSH, IEMA

Experience

  • Development and implementing SHEQ systems (45001, 14001, 9001).

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Projects Coordinator - Perimeter Protection Division

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Projects

Purpose of the role:

To coordinate the Projects teams, ensuring all works are planned with all required material, plant, tooling in place and access for engineers confirmed so the job is ready to launch whilst working to KPI’s & SLA’s. Liaising directly with Customers, ensuring customer portals and our systems are kept fully updated accurately.

Planning in advance the installation schedule with the head of Department and ensuring enabling works are confirmed prior to our planned install date.

Main duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.
  • Check engineers are following ‘Safety Absolutes’ during telephone conversations/FaceTime calls.
  • Supporting the installation and field staff teams
  • Ensuring softworks is always fully updated.
  • Timesheet and trackers are completed weekly ready for sign off by Head of Departments
  • Check the enabling works are completed and works are confirmed red booked in with site and that all plant/equipment is correct with engineer BEFORE attending to reduce avoidable down time.
  • Ensuring all technical / product issues from the field are passed to the relevant persons to resolve.
  • Ensuring any outstanding / uncomplete works are logged on the outstanding planner.
  • Ensuring all works are completed on the live system and sent for invoicing.
  • Plan work in advance based on supplier delivery dates.
  • Engineers return to works process.
  • Ensure engineering productivity remains high Attendance, absenteeism, performance management, HR issues.
  • Report any identified training needs.
  • Forward plan engineer resource to cover high workloads/planned holidays/peak periods.
  • Check all completed jobs in ‘real time’ and action accordingly.
  • Promote a strong health and safety work ethic.
  • Preparing Health and Safety documentation/Risk Method Statements.

Customers

  • Deliver excellent pre, during and post installation customer service.
  • Keep customer updated throughout process of installation (pre, during and post works

Financials

  • Ensure works are being coordinated to always maintain the best profit margin.
  • Ensure ‘Van Stock’ and ‘Container Stock’ procedures are adhered to and stock replenished.

Reporting

  • Job progress and status
  • Achieve daily, weekly, monthly routines.
  • Update all systems in ‘real time’ for clear visibility.
  • Report on poor data quality and/or data issues within agreed time frames
  • Report on Installation / non-productive activities within agreed time frames
  • Report poor performance trends.
  • Report any identified training needs.

Any other duties as required.

Person specification

Essential

Qualifications

  • GCSE Maths A-C Grade or equivalent
  • GCSE English A-C Grade or equivalent

Experience

  • Coordinating of project works and installation teams
  • Working in a fast-paced environment
  • Working on multiple jobs and maintain planned deadlines
  • Administration

Knowledge

  • Project works

Skills

  • Organised
  • Attention to detail
  • Strong Communicator
  • Relationship Building
  • Ability to work to deadlines

Attitude

  • Professional
  • Relaxed
  • Confident
  • Friendly

Desirable

Experience

  • Admin in engineering industry
  • Coordination of Engineers

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Customer Services – Inbound Customer Service Administrator

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Reactive

Purpose of the role:

A key operational role to ensure sustainable business growth occurs. You will work cross-functionally with different areas of the business which are primarily area coordinators, engineers, stores/manufacturing, field sales, and customers.

Main duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.

Customers

  • Deliver an excellent service delivery for both regional & key account customers.
  • Be first point of answering calls and emails for the reactive office.
  • Create new jobs for all customer call outs received within agreed internal service level.
  • Deliver a service that meets customer SLA’s and KPI’s.
  • Support to Achieve ‘turnaround’ times on jobs so they are within agreed SLA’s.
  • Pass on all correspondence or calls to relevant teams and staff members for updates or ongoing works.

Operations

  • Handing over to and from OOH team

Systems/routines

  • Achieve daily, weekly, monthly routines.
  • Update all systems in ‘real time’ for clear visibility to customers, including protean and customer portals.

Person specification

Essential

Qualifications

  • GCSE Maths A-C Grade or equivalent
  • GCSE English A-C Grade or equivalent

Experience

  • Customer Service

Skills

  • Strong I.T literacy
  • MS applications

Attitude

  • Calm
  • Outgoing
  • Confident
  • Customer service/focus

Desirable

Experience

  • Call Centres

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Perimeter Protection Sales Executive

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Mon-Thurs (08:00-17:00) Friday (08:00-16:30)

Job Types: Full-time permanent

Department: Sales Department

Purpose of the role:

To promote and sell the company’s range of perimeter protection products and deliver consistent results, form and maintain great relationships with both existing and new customers.

Main duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.
  • Working with Sales Director to ensure the company hits sales budget and continues to perform.
  • Act in a professional manner throughout the business when dealing with issues surrounding sales or projects.
  • Working with Sales Directors to help grow the business and take it in the right direction for the types of works/projects we seek to secure.
  • Aim to meet and exceed sales targets;
  • Listening to customer requirements and presenting appropriately to make a sale in the form of a quotation or verbally. Please liaise with Sales Director on price before quotations are submitted.
  • Maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new business.
  • Responding to incoming email and phone enquiries; acting as a contact between a company and its existing and potential customers.
  • Negotiating the terms of an agreement and closing sales; gathering market and customer information.
  • Once you have gained orders you are to hand over the projects in a professional manner with all information required for completing the works on site submitted.
  • Site surveys and drawings where required.
  • Representing FBS Hörmann at trade exhibitions, events and demonstrations if required.
  • Negotiating on price, costs, delivery and specifications with buyers and managers.
  • Challenging any objections with a view to getting the customer to buy; advising on forthcoming product developments and discussing special promotions.
  • Customer complaints should be sent to the office for investigation and reply but you are to ensure they replied to and looked after correctly.
  • Submitting tenders as required including completion of paperwork as required.
  • Liaising with sales department to check the progress of existing orders to ensure your customers’ are looked after.
  • Gaining a clear understanding of customers’ businesses and requirements.
  • Making accurate, rapid cost calculations and providing customers with quotations, a costing sheet to be compiled to each quotation to ensure quoting to agreed margins;
  • Feeding future buying trends back to employers.
  • Attending team meeting/general meetings’ as required and sharing best practice with colleagues.
  • Follow any instructions given from Directors.

Process for Quotations/Orders/Enquiries

Quotation:

  • Obtain quote number from sales admin for your quotation
  • Complete quotation where needed
  • Either send to customer or ask sales department to send.

Order’s received:

  • Receive order from customer
  • Place order with sales admin complete with all paperwork/photo’s site survey, scope of works and details of any requirements on site.
  • Advise lead time
  • Follow up with your customer to ensure they are happy with product/service etc.

Enquiries:

  • Any enquiries for lead times should be chased with the sales department

Any other Duties as required.

Person specification

Essential

Qualifications

  • GCSE English & Maths A*-C
  • Driving Licence

Experience

  • Gates
  • Barriers
  • Perimeter Protection – Fencing and Street furniture

Knowledge

  • Sales
  • Gates
  • Barriers
  • Fencing

Skills

  • Computer skills
  • Awareness of social media
  • Measuring
  • On site sketching

Attitude

  • Hard working
  • Organised
  • Calm under pressure
  • Confident

Desirable

Experience

  • Gate safe
  • DHL trained

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Civils Operative

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Mon-Thurs (08:00-17:00) Friday (08:00-16:30)

Job Types: Full-time permanent

Department: Head of Perimeter Protection.

Purpose of the role:

FBS Hormann have seen significant growth within the perimeter protection department and are looking to grow their engineering fleet. The candidate will provide their civil engineering skills to install a variety of products within the perimeter protection division.

Main duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.
  • Working off design plans
  • Excavate and reinstate to relevant construction standards and exacting quality standards.
  • To run ducting works to our equipment as per scope of works and designs
  • To use measurement and levelling equipment to insure padstones, gate posts are level.
  • National contracts all over the UK so overnights may be required
  • To assist with the loading bay department in installing their products civil requirements
  • Able to read Ground penetrating radar surveys and review with the team
  • Able to use CRM systems to log jobs and right reports of daily tasks
  • Work to a schedule to meet deadlines on site.
  • Any other duties as required.

Person specification

Essential

Qualifications

  • GCSE English & Maths A*-C
  • Driving Licence

Desirable

Qualifications

  • Excavator Licence

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Industrial Door & Loading Bay System Engineer

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time

Job Types: Permanent – 42.5 hours per week/ plus call out rota

Department: Reactive Service Department

Competitive Benefits Package

Purpose of the role:

On site repairs of all industrial loading bay products adhering to company and industrial standards in regard to health and safety and customer requirements. Representing an established and respected brand within various settings ensuring customers receive the highest level of service and offering technical support where required.

Main duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.
  • Servicing and repairs of all types of Industrial Door & Loading Bay systems.
  • Daily duties as directed by Coordinator.
  • 24/7 call out rota (usually 1 in 5 weeks)
  • Customer service
  • Van and equipment inspections
  • Reporting into Coordinators
  • Ensuring detailed descriptions entered in to Protean.
  • Detailed entries into Customer Portals
  • Offering technical support
  • Ensuring PPE is worn in line with requirements.
  • Following all Risk assessments & SSOWs
  • Covering Regional role
  • Meeting customers and clients and ensuring professional approach.
  • Contributing & adhering to company safety culture.
  • Working to SLAs & KPI’s.
  • Time Management
  • First fix solutions where possible

Person specification

Essential

Qualifications

  • Driving Licence

Experience

  • 5 years Loading Bay Systems
  • 5 Years Industrial Door
  • Mechanical Engineering

Knowledge

  • Competent electrical knowledge
  • Doors – Service, Repair & Installation
  • Loading Bay Systems – Service, Repair & Installation

Skills

  • Organised
  • Attention to detail
  • Strong Communicator
  • Relationship Building
  • Ability to work to deadlines
  • Time Management

Attitude

  • Professional
  • Relaxed
  • Confident
  • Friendly

Desirable

Qualifications

  • DHF
  • 18th Edition
  • IPAF
  • CSCS
  • PASMA

Experience

  • Electrical Fault Finding
  • Working from 3-phase isolators
  • Testing & Commissioning

Knowledge

  • Campise Products
  • Maviflex Products
  • Fast Action Doors
  • OSA, Indupart, Paramount & Alliance Products
  • FAAC, BFT, Ultimation

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

South Lead Projects engineer

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time

Job Types: Permanent – 42.5 hours per week

Competitive Benefits Package

Purpose of the role:

Lead Project Engineer.

Main duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.
  • Installation and removals of Loading Bay Products including (but not limited to) Sectional Doors, Roller Shutters, High Speed Doors, Dock Levellers, Loading Houses, Scissor Lifts, Vehicle Restraints, Control Panels, Dock Seals / Shelters, Traffic Lights, Wheel Guides, Buffers and ancillary equipment.
  • To be the point of contact to the field engineers and reporting to the PM about job status/progress.
  • Hydraulic, electrical installation and fabrication works.
  • Working on own and also part of a 2- or 3 man team
  • Managing installation teams on large projects
  • Managing the client / end user / FBS assigned contractor’s / principal contractor on site
  • Taking responsibility of standards and compliance being followed on site,
  • Managing all plant and equipment from delivery to off hire
  • Supporting the installation teams in the field
  • Supporting the installation managers and back office
  • On site Management of projects from start to completion
  • Supporting the Project & Installation Manager on new and live Project works
  • Completing warranty works and after install care
  • Occasional site surveys for pricing and specification prior to order
  • Occasionally job run through as and when required to support project jobs
  • Any other duties as required.

Person specification

Essential

Qualifications

  • SSSTS, IPAF, CSCS, Hot works passport, FBS online learning, FBS electrical policy, FBS civil engineering policy

Experience

  • To have worked within the industry and have experience with common obstacles within the industry and knowing the safest and effective ways of overcoming these obstacles.

Knowledge

  • Perimeter protection background with experience of installation and modernization works of gate/barriers and all type of security products

Skills

  • Willingness to undertake Nationwide travel as well as willingness to be site base for the duration of projects until completion, therefore frequent overnight stays are required
  • Willing to progress and develop with the growing business and undertake training where required.

Attitude

  • Good work ethic and willing to stay away when required.
  • Able to get the most out of engineers out in the field.

Desirable

Qualifications

  • Welding qualifications & Electrical qualifications not essential but advantageous
  • CSCS / IPAF / PASMA and Forklift truck qualifications
  • Electrical competency

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

North Lead Projects engineer

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time

Job Types: Permanent – 42.5 hours per week

Competitive Benefits Package

Purpose of the role:

Lead Project Engineer.

Main duties

  • Installation and removals of Loading Bay Products including (but not limited to) Sectional Doors, Roller Shutters, High Speed Doors, Dock Levellers, Loading Houses, Scissor Lifts, Vehicle Restraints, Control Panels, Dock Seals / Shelters, Traffic Lights, Wheel Guides, Buffers and ancillary equipment.
  • To be the point of contact to the field engineers and reporting to the PM about job status/progress.
  • Hydraulic, electrical installation and fabrication works.
  • Working on own and also part of a 2- or 3 man team
  • Managing installation teams on large projects
  • Managing the client / end user / FBS assigned contractor’s / principal contractor on site
  • Taking responsibility of standards and compliance being followed on site,
  • Managing all plant and equipment from delivery to off hire
  • Supporting the installation teams in the field
  • Supporting the installation managers and back office
  • On site Management of projects from start to completion
  • Supporting the Project & Installation Manager on new and live Project works
  • Completing warranty works and after install care
  • Occasional site surveys for pricing and specification prior to order
  • Occasionally job run through as and when required to support project jobs

Person specification

Essential

Qualifications

  • SSSTS, IPAF, CSCS, Hot works passport, FBS online learning, FBS electrical policy, FBS civil engineering policy

Experience

  • To have worked within the industry and have experience with common obstacles within the industry and knowing the safest and effective ways of overcoming these obstacles.

Knowledge

  • Perimeter protection background with experience of installation and modernization works of gate/barriers and all type of security products

Skills

  • Willingness to undertake Nationwide travel as well as willingness to be site base for the duration of projects until completion, therefore frequent overnight stays are required
  • Willing to progress and develop with the growing business and undertake training where required.

Attitude

  • Good work ethic and willing to stay away when required.
  • Able to get the most out of engineers out in the field.

Desirable

Qualifications

  • Welding qualifications & Electrical qualifications not essential but advantageous
  • CSCS / IPAF / PASMA and Forklift truck qualifications
  • Electrical competency

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Project Operations Manager

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time

Job Types: Permanent – 44.5 hours per week

Competitive Benefits Package

Purpose of the role:

To oversee and support the Loading Bay Division team, ensuring that everyone contributes to the successful delivery of each project.

Responsibilities & duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed
  • Overseeing the day-to-day operations of the daily tasks of the office team alongside the Senior Project Administrator
  • Supporting the coordinators and ensuring that jobs are ready to go
  • Supporting the live jobs once scheduled
  • Supporting the Project Manager on new and live project works
  • Reviewing trends and job costs
  • QA reporting to HOP
  • Customer relations
  • Escalation Management
  • Contractor Management
  • Dealing with Principal Contractors
  • Sub-Contractor Management
  • Approving Sub Contractor and Hire invoices
  • Ensuring the planner is fully scheduled
  • Checking manufacturing requests
  • Checking/compiling site specific RAMS with Coordinators to be approved by H & S
  • Technical support for the engineers and office team
  • Supporting the coordinators in preparing jobs to launch
  • Checking scopes details are correct and supporting the job
  • Overseeing call back and rectification works
  • Reporting job progress / failed starts to HOP
  • Site supports where necessary
  • Occasional site visits for pricing and specification prior to order if required
  • Monthly & Weekly updates with departments and HOD
  • Any other duties as required

Person specification

Essential

Qualifications

  • A*-C GCSE English & Maths (A* – C or equivalent)

Experience

  • Technical Knowledge of Loading Bay Industry.
  • Leading and Motivating a Team

Knowledge

  • Loading Bay Industry
  • Product Knowledge
  • Engineering

Skills

  • Organised
  • Attention to detail
  • Strong Communicator
  • Relationship Building
  • Ability to work to deadlines

Attitude

  • Professional
  • Relaxed
  • Confident
  • Friendly

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Trainee Project Engineer

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time – 42.5 hours per week

Job Types: Permanent

Competitive Benefits Package

Purpose of the role:

Following recent growth, we require Trainee Project Engineers to join our growing team. This is a key role to help the company continue to deliver sustained growth in the projects division of FBS.  The successful applicant would join a busy Nationwide team installing the full range of Loading Bay products and ancillary equipment including but not limited to; dock levellers, foam dock pad systems and shelters, scissor lifts, loading dock pods, roller shutter doors, high speed doors, sectional doors, level access doors.

Experience of the below is not essential to be successful in your application. Training will be given alongside the opportunity for progression.

Responsibilities & duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.
  • Daily installations and removal of all
  • Hydraulic, electrical installation and fabrication works.
  • Working individually and as part of a team
  • Van and equipment inspections
  • Work with Service Department when required.
  • Occasional site surveys for pricing and specification prior to order
  • Ensuring detailed descriptions entered in to Protean.
  • Detailed entries into Customer Portals where required.
  • Ensuring PPE is worn in line with requirements.
  • Following all Risk assessments & SSOWs
  • Meeting customers and clients and ensuring professional approach.
  • Contributing & adhering to company safety culture
  • Working to SLAs & KPI’s
  • Time Management
  • First fix solutions where possible
  • Daily duties as directed by Project Coordinator.

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Project Engineer

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time – 42.5 hours per week

Job Types: Permanent

Competitive Benefits Package

Purpose of the role:

Following recent growth, we require Project Engineers to join our growing team. This is a key role to help the company continue to deliver sustained growth in the projects division of FBS. The successful applicant would join a busy Nationwide team installing the full range of Loading Bay products and ancillary equipment including but not limited to; dock levellers, foam dock pad systems and shelters, scissor lifts, loading dock pods, roller shutter doors, high speed doors, sectional doors, level access doors.

Responsibilities & duties

  • To abide by & promote health & safety, ensuring all approved policies & processes are followed.
  • Daily installations and removal of all
  • Hydraulic, electrical installation and fabrication works.
  • Working individually and as part of a team
  • Van and equipment inspections
  • Work with Service Department when required.
  • Occasional site surveys for pricing and specification prior to order
  • Ensuring detailed descriptions entered in to Protean.
  • Detailed entries into Customer Portals where required.
  • Ensuring PPE is worn in line with requirements.
  • Following all Risk assessments & SSOWs
  • Meeting customers and clients and ensuring professional approach.
  • Contributing & adhering to company safety culture
  • Working to SLAs & KPI’s
  • Time Management
  • First fix solutions where possible
  • Daily duties as directed by Project Coordinator.

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Automatic Gate and Barrier Engineer

National Coverage – Based From Home

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: 42.5 Hrs basic + Overtime as required

Area: National Coverage – Home Based

Salary: Negotiable + Phone and Vehicle

The Role:

You will be fully experienced Gate and Barrier engineer who can apply your knowledge to the installation maintenance and servicing of a wide range of systems located nationwide.

Skills:

  • Proven experience working on gates and barriers within a commercial environment
  • Strong electrical abilities
  • Fully conversant in latest regulations
  • Willing to travel nationally as required, and happy to stay away from home overnight
  • Full drivers licence
  • Additional experience in Industrial Doors and Loading Bays would be advantageous, but is    not essential

Job Type: Full-time

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

Installations Engineer

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

We currently have a fantastic opportunity for an experienced Installations Engineer to join our growing team at Fen-Bay Services.

Purpose of the role:

Fen Bay Services Team of Engineers are strategically placed throughout the UK to meet our customer expectations. The key to the success of our operation is a knowledgeable, professional and well-trained Engineering team who can deliver top quality installations and repairs to our extensive customers estate of associated products.  Therefore, we are looking to recruit an experienced and enthusiastic individual to support our busy team and will undertake the following duties: –

The role:

You will visit client’s premises in relation to the installation of a variety of commercial and industrial automatic doors and loading bay equipment as well as automated yard gates. You will also be required to be on call on a rota basis.

Applicants applying for the role of Multiskilled Engineer will require the following skillset:

  • Experience within the Industrial Loading bay field is essential
  • Proven Electro-Mechanical Field Service Engineering background
  • Strong Customer facing skills
  • Sound geographical knowledge
  • Willing to travel and stay away from home, as necessary
  • Excellent organisational skills and attention to detail
  • The ability to work under pressure and solve problems
  • Full UK Drivers Licence (essential)
  • CSCS Card

What we can offer you…

  • A fantastic, friendly culture that thrives on teamwork.
  • 29 days Holiday (Inclusive of Bank Holidays).
  • Pension scheme.
  • Free on-site parking.
  • Free uniforms.
  • Company vehicle
  • Fuel card
  • Mobile phone
  • Tablet
  • Competitive Salary depending upon experience

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk 

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